Frustration reigns. I find it inconceivable that with all the improvements made to the travel reimbursement system, the Coast Guard still hasn’t figured out a way to have travel reimbursements sent straight to a member’s GTC. I imagine that this would reduce the number of deliquencies on GTC service-wide.
How? Well, sometimes a reimbursement, which ends up in a bank account, gets spent (by the member or the member’s spouse) before the member gets a chance to forward the money to Citibank. Were there a way to have the funds go directly from the Coast Guard to Citibank, to be credited to the member’s GTC, this couldn’t happen. In addition, it would provide the monies in a more timely manner to Citibank as there would be no delay from the time the money was released by the Coast Guard and deposited in the member’s bank account and then submitted to Citibank. Likely, by allowing for reimbursements to go directly to pay the GTC, we would shave at least an average of five days off the time it takes for Citibank to get their money.
This is possible, as demonstrated by the Department of Defense and other agencies.
And, if anyone knows how to make this happen already, please let us know…