While I understand the notion behind product lifecycle what I do not understand is when an operating system security change results in a significant piece of software becoming unstable and unuseable why the immediate response is You purchased this software over 60 days ago, therefore we will no longer offer support other than a per hour charge that exceeds the price of the software. Yes I am paraphrasing.
Planned obsolecense aside…
the answer to every issue isn’t simply buy a new computer and upgrade to insert name of most recently released buggy operating system here
Middle ground needs to be sought.

